Discreet. Thorough. Results Driven.
Legacy contacts medical providers to verify treatment, confirm dates of service, and obtain relevant information.
Overview
Verify Treatment History That May Change the Direction of a Claim
Medical canvassing can help identify prior treatment or injuries relevant to evaluating a claim. Legacy contacts providers within a defined area to determine whether a subject was seen and what information is available.
Canvassing is conducted professionally and discreetly, and results are reported factually — including providers contacted, responses received, and providers where no information was available.
Capabilities
What This Service Includes
Provider Verification
Confirm whether the subject was seen, dates of service, and treatment reported.
Records Request
Obtain relevant records and documents where they are available.
Location Canvass
Physician offices, clinics, hospitals, therapy and imaging centers.
Prior Treatment Research
Identify possible prior treatment or injury history relevant to the claim.
Nationwide Coverage
Canvassing coordinated throughout the United States.
Detailed Reporting
Accurate, organized findings delivered in a clear contact log and report.
Process
From Assignment to Actionable Information
Submit
Send the assignment details and investigation objectives.
Review
The Legacy team evaluates requirements and determines the appropriate investigative approach.
Assign
A qualified investigator is selected based on location, assignment type, and requirements.
Investigate
The investigator performs the approved investigative work and documents relevant findings.
Report
Results are reviewed and delivered in a clear professional format to support claims decision-making.
