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Frequently Asked

Answers for Claims and SIU Professionals

Common questions about insurance surveillance, social media investigations, medical canvassing, nationwide coverage, and how assignments are submitted.

What types of investigations does Xtreme Surveillance provide?

Xtreme Surveillance provides surveillance, social media investigations, medical canvassing, and related investigative support for insurance claims.

Yes. Xtreme Surveillance works with a network of licensed and vetted investigators to support assignments throughout the United States. Investigator availability and applicable licensing requirements may vary by jurisdiction.

Xtreme Surveillance supports organizations handling workers’ compensation, disability, automotive, and related insurance claims.

Insurance surveillance involves professional observation and documentation of activity relevant to an insurance claim or investigation, conducted in accordance with applicable laws and assignment requirements.
A social media investigation researches relevant publicly available online information that may help claims professionals better understand an individual, event, timeline, or reported activity.
Medical canvassing is an investigative process used to identify information about possible prior treatment or medical activity relevant to a claim, subject to applicable laws and permissible investigative practices.

Use the Submit an Assignment button or contact Xtreme Surveillance directly to discuss the investigation.

Call:  + 1 (800) 305-8617 or email: Case@XtremeSur.com

No. Investigation strategy should reflect the facts, assignment objectives, location, available information, and applicable requirements.

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